Do you have a friend or family member who wants to join our community but is too scared to even get started?
All too often we hear: “I have a friend who wants to join,” (yet that friend, or sister or husband never ends up making it through our doors).
Recently, we retraced our steps and asked a few clients why that friend of theirs never followed through. All of their explanations were more or less, “Oh, she was just really scared because she isn’t very fit.”
We have also learned in all of our years of coaching that the biggest hurdle for most people to getting started is just walking through our doors on their very first day. The fear and apprehension of the unknown can be crippling.
So I’ll tell you what we're going to do. We are about to reveal exactly what the process will look like from the moment you contact our website and the end of your Day 1 one-on-one consultation with a coach. Here goes:
After you contact our website, or call us, we’ll get back to you within 24 hours and you will be paired up with a coach. You’ll likely have a back-and-forth e-mail with this coach, and eventually a phone conversation. You’ll chat about your goals, your fitness background, your current life situation, and if we feel like you are a good fit, we will compare schedules and settle on a day and time for your consultation.
Then, you will get in your car and no matter how high the anxiety level you are feeling, you will walk through the doors.
You will be greeted by your coach with a very exciting welcome to the TREBEL community and culture. At some point you’ll probably sign a waiver, but more than anything you will talk, and we will listen.
You won’t be weighed and measured (unless you want to be), and you won’t be thrown into the fire of a group class workout with experienced athletes.
What will you talk about?
To a large degree, this will be up to you. But the end goal is simple: To see if you’re a good fit to train with us.
To do this, we will ask you about your wants and needs, and what brought you to us. The only thing we ask for is honesty on your part. If we’re going to help you, it will help if you let your guard down and be a bit vulnerable (that might be the scariest part of the whole day for you).
Why are you really here today? What do you really want to get out of this? (We don’t want the PC answer; we want the REAL answer).
The reason we do our consultation in a one-on-one setting with one coach and one client is to allow the two of you to get to know each other and truly discover if you will work well together. Discovering this in a group setting with 8 to 10 new athletes all sweating together chaotically is next to impossible.
If at the end of your conversation—be it a 20-minute, 45-minute or hour-long chat (some people are chattier than others)— we both decide that it makes sense to work together we will invite you to our 3 session fitness assessment (if it makes sense, we MAY begin with your assessment that day).
The assessment will give your coach a chance to see where you’re at in terms of what you want, where you are at in your current fitness level and where you would like to be, and will help him/her decide approximately how many fundamentals sessions you will need before you’ll be able to graduate to group classes and a hybrid membership. (This decision will be made together based on your wants and needs).
Then if you’re game, you will continue working with your coach and then the real fun begins…
That’s it. That’s as scary as walking through the doors is going to be.
To wrap it up, the process for getting started with us is as follows:
Step 1: E-mail (email@example.com)
Step 2: Phone Conversation
Step 3: Complimentary Consultation
Step 4: Assessment and Plan of Action
Step 5: Fundamentals to Get Fit For Life!
If you have a friend or family member who has been considering joining, but is terrified to take the leap, do not hesitate to forward this to them if you think it might give them the nudge they need to get fit.